You can log in to your Pharmstrong account to view, pause, or cancel your subscription anytime.If you need help, just email help@pharmstrong.com or call (866) 399-5371 — our team will be happy to update it for you.

Click “Forgot Password” on the login page to reset your password.
If you don’t receive the reset email within 15 minutes, check your spam folder or contact help@pharmstrong.com for assistance.

60-Day No-Questions-Asked Refund Policy

Your satisfaction is our top priority. We’re confident you’ll love our products, but we understand that sometimes things don’t work out — and that’s okay.

Here’s how it works:

• Contact us within 60 days of receiving your order to request a full refund.
  
  
• No need to explain or justify your decision — your happiness is what matters most.
  
  
• To start the process, email melissa@pharmstrong.com or call (866) 399-5371 with your order details.
  
  

Refunds are processed within 5–7 business days and issued to your original payment method.

We’ll make it right quickly. Email help@pharmstrong.com with your order number, a brief description, and a clear photo of the issue — we’ll send a replacement or issue a refund right away.

If your order hasn’t shipped yet, we can usually make updates or cancellations. Email help@pharmstrong.com as soon as possible with your order number. Once it ships, we’ll help you arrange a return or exchange if needed.

Check your spam or promotions folder first. If it’s not there, email help@pharmstrong.com with your name and order details — we’ll resend your confirmation right away.

Yes! Join our email list to receive exclusive offers, early access to new products, and 20% off + free shipping on your first order.

We’d love to connect. Email wholesale@pharmstrong.com or visit our Wholesale Page for details on margins, starter packs, and marketing support.

Most orders ship within 1 business day. During peak times (like holidays or major sales), it may take up to 3 business days — but never longer.

We primarily use USPS for all orders, unless you select a faster option at checkout. You’ll receive a tracking link via email once your order ships so you can follow it every step of the way.

• Free shipping on orders over $50
• For orders under $50, standard USPS rates apply

Delivery typically takes 3–7 business days, depending on your location. If your package hasn’t arrived within 10 business days, contact us — we’ll replace your order at no charge.

All orders are shipped directly from our Colorado headquarters:

Pharmstrong Fulfillment Center
107 N. Main St.
PO Box 3850
Breckenridge, CO 80424

In Case of Delays
If your order is delayed or lost, don’t worry — we’ll resolve it quickly. Just reach out to help@pharmstrong.com or call (866) 399-5371.