Subscription Cancellation Policy

We understand that plans can change, and we do our best to make cancellations simple and fair.

First Subscription Order

  • Your first subscription order can be canceled for any reason.
  • Simply contact us within 60 days of receiving your order to request a full refund.

Ongoing Subscription Orders

  • Subscriptions can be canceled at any time.
  • To prevent your next order from shipping, please cancel at least 1–2 business days before your scheduled billing date.
  • If a cancellation request is received after processing has begun, the current order will still be shipped, and the cancellation will apply to future shipments.

Important Reminder

  • You will always receive a notice before your subscription is set to process.
  • This is the perfect time to contact us if you wish to cancel.
  • Once an order has been charged and entered shipping, we are unable to cancel it.

How to Cancel

  • Call us at 1-866-399-5371
  • Email us at help@pharmstrong.com
  • Send us a message through our online chat